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Frequently Asked Questions

IS A PASSPORT REQUIRED FOR MEXICO?

We do recommend when possible Passports are NOT required to enter or exit Mexico by land, however you must bring a valid State ID and Birth Certificate with an Official State Seal. Photo State ID Such As driver's License Birth Certificate with Official State Seal (Not A Photocopy of Birth Certificate, Must Be the Original)

WHAT HAPPENS IF I HAVE COMPLICATIONS?

Therefore, our Complication Policy was created.

Our Complications Policy will provide you with a calm feeling that we will cover all associated costs involved in any complication that might occur during your stay at our surgical center. If for any reason you must receive additional surgeries, you can be sure that you will not receive a bill or any additional charges. During your operation we will address ANY health concern that we encounter and use all efforts and resources at our disposal to resolve the issue during your operation. We Cover All Surgical Costs in Mexico We Cover Hospital and Hotel Stay Airline & Hotel Rebooking Costs In addition our complication policy covers situations in which you pay for surgery but when the procedure is unable to be performed due to health concerns or previous surgical conditions. If during your operation and we are able to perform a successful bariatric procedure then you will be reimbursed the full cost of surgery, provided with ground transportation to and from the airport, and we pay your hotel costs until your able to return home. We cannot control healthcare costs and emergency procedures after you have returned home if you are able to return to us for surgery. Emergency room visits, primary care follow ups, and operations performed in the United States are not covered by this policy.

WHAT HAPPENS IF I MISS MY FLIGHT?

Therefore, our Travel Interruption Insurance was created.

To travel to Mexico, remember to always purchase Travel Interruption Insurance on your flights

 

This Insurance provides you with the benefit of any changes that may occur due to surgery, climate etc. Medical travel can have unexpected delays that could cost you thousands of dollars in airline tickets, hotels, and rental cars. If your recovery time takes an additional day in the hospital, then imagine how much it would cost to book last minute? 

Travel from Mexico to the US can take a couple hours to get you across from costumes from 3 to 4 hours. This is why we recommend you have your travels insurance.  

 

In case you are late to the airport due to our mistake or due to medical reasons we will cover for any flight rescheduling arrangements.  We will also provide you with hotel room at Holiday inn Express or Maria Vista Hotel. 

 

Nusance guarantees you a safe travel without unexpected cost. 

WHAT HAPPENS IF I MY BMI IS ABOVE 50?

Thanks to Dr. Garcia he will not charge you anything additional due to your BMI he believes that you shouldn’t have to pay more for something you are trying to get help on. 

WHAT HAPPENS IF I HAVE A HIATAL HERNIA?

Thanks to Dr. Garcia he will not charge you anything additional due to your Hiatal Hernias found during surgery or before he believes that you shouldn’t have to pay more for something that you can’t control. 

WHAT SHOULD I BRING DOWN WITH ME WHEN I COME DOWN FOR SURGERY?

No worries, we have created a very specific packing list that Dr. Garcia recommends and this will be emailed  by our coordinating team to ensure you have everything with you and that you are comfortable for when you come down for surgery. 

DO I NEED A PRE OP DIET?

Dr. Garcia will review your medical information and will let you know if he will require our one-week pre op diet from you to help you get mentally prepare for surgery and to shrink your live.  

WHEN DO I PAY? AND HOW?

All patients must bring an approved method of payment to be paid upon the day of surgery.  You can pay the day of surgery via Cash or a Cashier's Check or Credit or Debit (Visa or Master Card) even electronic Transfers (Must be done 15 days prior to surgery).  Cashier's Check made payable to Dr. Felipe Garcia Hurtado.

 

*NO PERSONAL CHECKS ACCEPTED

WHAT WILL MY STAY TIME BE?

During your stay for bariatric surgery with Dr. Garcia and Nusance we will require you to spend 2 nights at the Surgical Center after surgery, once released 2 nights after surgery at the Holiday Inn Express in Ensenada Mexico and return to San Diego that following day to catch your return flight(s) home.

DO I NEED ANY PRE-OPERATIVE LAB WORK?

Lab work will be done on arrival

Electrocardiogram (ECG) - Depending on age and Up on request by the surgeon *

Chest X-ray - Up on request by the surgeon*

PAYMENT METHODS? 

We do take credit and debit cards. 

Cash or cashier's check on arrival. 

 

All  patients must bring an approved method of payment to be paid upon the day of surgery. 

You can pay the day of surgery via Cash or a Cashier's Check  or Credit or Debit (Visa or Master Card)  even electronic  Transfers ( Must be done 15 days prior to surgery).  Cashier's Check  made payable to Dr. Felipe Garcia Hurtado.

*NO PERSONAL CHECKS  ACCEPTED

 

Payment Type 

PAYMENT METHODS

We do accept credit and debit cards.  

Cash or cashier's check on arrival.   

 

 All  patients must bring an approved method of payment to be paid upon the day of surgery.  

 

You can pay the day of surgery via Cash or a Cashier's Check  or Credit or Debit (Visa or Master Card)  even electronic  Transfers ( Must be done 15 days prior to surgery).  Cashier's Check  made payable to Dr. Felipe Garcia Hurtado.

 

*NO PERSONAL CHECKS  ACCEPTED 

PAYMENT HELP

  • CITERRA FINANCING

  • UNITED MEDICAL CREDIT

  • MEDICARD * Canadian patients

  • ALIVIO CAPITAL *Mexican Patients only

  • SAVING PLAN

CITERRA FINANCING

At Citerra Finance, we can offer tailored medical loans 

Link | https://secure.citerrafinance.com/apply 

UNITED MEDICAL CREDIT

United Medical Credit Has Helped Thousands Of Applicants Secure Financing For Their Healthcare Procedures Through Our Wide Network Of Healthcare-Focused Lenders.

Link | https://www.unitedmedicalcredit.com/

ALIVIO CAPITAL

*Mexican Patients only

We finance the treatments or surgeries of your patients

Link | https://www.aliviocapital.com/

SAVING PLAN

This savings plan was designed to help our patients achieve their goal of obtaining their surgery. 

 

At the beginning, a deposit of $ 500 USD  will be delivered 

 

Then you will decide the plan that suits your needs. You can submit payments of $ 200 USD. Weekly, biweekly or monthly. You decide. 

 

Once this payment of 90% of the total cost of your surgery, we will proceed to schedule the day to perform your surgical procedure. 

 

The remainder to be paid will be delivered the day of your surgery 

 

If you are interested in our savings plan and continue management with Dr. Felipe Garcia and the Nusance team, We recommend that you make a prior free appointment to provide you with the necessary information. 

 

We invite you to make a call or communicate through social media to schedule your appointment for free. 

All Inclusive Packet

*Flights not included

Our All-Inclusive packet:

PREOPERATIVE SUPPORT

  • Diagnosis and recommendation from Surgeon

  • Surgery coordinator assistance   

  • Pre-operative Diet and Guidance

  • English Speaking Staff

TRANSPORTATION

*Ground Transportation INCLUDED

  • Airport to hotel     

  • Hotel to hospital and back     

  • Hotel or hospital back to San Diego or San Diego international airport  

  • Hotel or hospital back to Tijuana  or Tijuana international airport   

  • One Companion is welcome * Must be 18 years or older  

LODGING

  • 2 Hotel Nights

  • 2 Hospital Nights

SURGERY EXPENSES - ALL OPERATING ROOM EXPENSES

 •  Private hospital room for patient and  one companion   

PREOPERATIVE TEST

*Done on arrival

  • Laboratory: complete blood count, chem 21, platelets, chemistry, HIV

  • X-ray: chest X-ray

  • EKG

EVERY MEDICAL FEE

  • Chief Surgeon         

  • Second surgeon assistant         

  • Surgical nurse         

  • Anesthesiologis

PATIENTS SAFETY AND TRAVEL POLICY 

Please read policy* Restrictions may apply

POLICY FOR BOTH TRAVEL & STAY

Please read policy* Restrictions may apply

POSTOPERATIVE CARE

  • Post op diet Packet

  • Prescription medicine at discharge

  • Nutritional guidance *with surgeon

  • Nutritional Refferal  for a personalized assessment of nutritional status and interest

  • 1 year Follow up appointments with *surgeon 

*We Have a No BMI fee Or Hiatal Hernia free 

PASSPORTS ARE NOT REQUIRED

We do recommend if you have one If not do not worry.

  • Passports are NOT required to enter or exit Mexico by land; however, you must bring a valid State ID and Birth Certificate with an Official State Seal.

  • Photo State ID Such As driver's License

  • Birth Certificate with Official State Seal (Not A Photocopy of Birth Certificate, Must Be the Original)